Customer Care Executive, IBM Daksh Business Process Services Pvt. Ltd.


Company profile: IBM Daksh is a subsidiary of the IBM Corporation. It is a global leader in Continuous Improvement BPO. Its outsourcing model is so powerful that it client businesses improve year-on-year. The company provides outsourcing services which are cost-savings, while positioning their client’s processes for improved performance through the expert use of Six Sigma and re-engineering initiatives.

IBM Daksh Continuous Improvement BPO increases the efficiencies of outsourced business processes and delivers improved operational and business management. The companies Indian and Philippine centers offer expertise in customer relationship management, finance and administration and industry specific processes.

Job profile: IBM Daksh is hiring for its voice based process were the candidate would have to attend incoming calls from its clients. Maintain Logs with complete accuracy. Solve clients and customers queries. Work in a 24/7 environment. Candidates must be self motivated and willing to provide customer service.

Qualifications: A graduation degree is a must for candidates applying for this job. Graduates in any stream (BA, BCOM, BBA, BBM and BSc) can apply. The candidate must possess good communication skills in English. Knowledge of computer basics is mandatory MS Office.

Experience: No experience required, the company is looking for freshers for this post.

Place of Interview: 444, Udyog Vihar, Phase -5, Gurgaon Every Monday from 10 am to 3 pm

Person to be contacted: Raghav Gulati +91 - 9910271463 or Sambit 9810558824

Pay Scale: Rupees 1, 25, 000 to 1, 50, 000

Email Address: [email protected]

Location of Work: Gurgaon

How to apply: Email your resumes at the Email Address; desired candidates would be given an interview call.

Important Disclaimer: BE and B.TECH Graduates do not apply.



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5 Responses to “Customer Care Executive, IBM Daksh Business Process Services Pvt. Ltd.”

  1. 5

    I want to add with your organization.And want do work in non-voice process.

  2. 4

    Is there any non-voice process over there?

  3. 3
    Nandita Bagchi.:

    right now i persuing my graduation from i.g.n.o.u. i want to work in domestic not in outbound shall i apply for inbound process in bengali,hindi,english?

  4. 2
    Kajol Biswas:

    sir ,
    With due your respected can I wanted know any phone no where I contract for my asking any information .

  5. 1

    Is there any non-voice Technichal support jobs in India who can take B.E/B.Tech Graduates?