Just like most of the class Xll examinations, business studies examination is also divided into two parts; Part A and Part B. part A generally contain questions from Principles and Functions of Management which will carry 60 marks and the part B will have questions from Business Finance and Marketing carrying a total of 40 marks. Since it is one of the most important subjects in the commerce streams, you need to work equally harder. Good luck and do well in the examinations.

Download CBSE 2009 Class Xll Business Studies Sample Papers
• Business Studies Sample Paper 1
• Business Studies Sample Paper 2
• Business Studies Sample Paper 3
• Business Studies Sample Paper 4
• Business Studies Sample Paper 5

Syllabus:
Part A: Principles and Functions of Management
Unit I: Nature and significance of Management (Periods 14)
Management - concept, objectives, importance
Nature of management; Management as Science, Art, Profession.
Levels of management - top, middle, supervisory (first level)

Management functions - planning. organizing. staffing. directing and controlling
Coordination - nature and importance
Unit 2: Principles of Management (Periods 14)
Principles of Management - meaning, nature and significance
Fayol’s principles of management
Taylor’s Scientific Management - Principles and Techniques
Unit 3: Business Environment (Periods 10)
Business Environment - meaning and importance
Dimensions of Business Environment - Economic, Social, Technological, Political
and Legal
Economic Environment in India; Impact of Government policy changes on business
and industry, with special reference to adoption of the policies of liberalization,
privatization and globalisation
Unit 4: Planning (Periods 14)
Meaning, features, importance, limitations
Planning process
Types of Plans - Objectives, Strategy, Policy, Procedure, Method, Rule, Budget,
Programme.
Unit 5: Organising (Periods 16)
Meaning and importance.
Steps in the process of organising.
Structure of organization - functional and divisional.
Formal and informal organization.
Delegation: meaning, elements and importance.
Decentralization: meaning and importance.
Difference bctween delegation and decentralization.
Unit 6: Staffing (Periods 16)
Meaning, need and importance of staffing
Staffing as a part of Human Resource Management

Steps in staffing process
Recruitment - meaning and sources
Selection - meaning and process
Training and Development - meaning and need. Methods of training : job rotation,
apprenticeship, vestibule and internship.
Unit 7: Directing (Periods 22)
Meaning, importance and principles
Elements of Directing
- Supervision - meaning and importance
- Motivation - meaning and importance, Maslow’s hierarchy of needs;
Financial and non-financial incentives.
- Leadership - meaning, importance; qualities of a good leader
- Communication - meaning and importance, formal and informal
communication; barriers to effective communication.
Unit 8: Controlling (Periods 14)
Meaning and importance
Relationship between planning and controlling
Steps in the process of control
Techniques of controlling : budgetary control,
Part B : Business Finance and Marketing
Unit 9: Financial Management (Periods 22)
Meaning, role, objectives of financial management
Financial planning - meaning and importance;
Capital Structure - meaning and factors
Fixed and Working Capital -Meaning and factors affecting its requirements.
Unit 10: Financial Markets (Periods 20)
Concept of Financial Market: Money Market- nature, instruments.
Capital market: nature and types - primary and secondary market.
Distinction between capital market and money market.
Stock Exchange - meaning, functions, NSEl, OCTEI, Trading Procedure.
Securities and Exchange Board of India (SEBI)- Objectives, Functions.

Unit 11: Marketing (Periods 30)
Marketing - meaning, functions and role
Distinction between marketing and selling
Marketing mix - concept and elements
- Product - nature, classification, branding, labeling and packaging
- Physical distribution: meaning, role; Channels of distribution -meaning, types, factors
determining choice of channels.
- Promotion - meaning and role, promotion mix, Role of Advertising and personal
selling; Sales Promotion, objections to Advertising
- Price: factors influencing pricing
Unit 12: Consumer Protection (Periods 16)
Importance of consumer protection
Consumer rights
Consumer responsibilities
Ways and means of consumer protection - Consumer awareness and legal redressal with
special reference to Consumer Protection Act.
Role of consumer organizations and NGOs.