Education and Career Forum

Hi Sir, I have received an email regarding the interview of Birlasoft Pune for the post of Support Engineer. I am a little bit aware of this post but still I want to know about the job roles for this particular post. Can I know about the roles asap?

Primary responsibilities of a SUPPORT Engineer include continuous monitoring of system, Software, and Hardware.
These professionals track of the development with the help of monitoring tools.
Identify the network issues and resolve them quickly.
They often work with multiple parties on a day to day basis.

Job roles of Support Engineer in Birlasoft Pune as follows:-

1. You will have to resolve problems and queries.
2. Knowledge Transfer.
3. Incident Management.
4. Handling documentation.

Job roles of Support Engineer in Birlasoft Pune are that the selected candidate will have to provide a resolution on Tickets logged by the customer through CRM tool or Expert Chat channel. The candidate will have to involve in the technical Upscaling of Self and with the competency to groom the aligned mentees.

The applicant should belong to Pune, Maharashtra to be eligible for Support Engineer in Birlasoft Pune.

Primary responsibilities of a Support Engineer in Birlasoft Pune include continuous monitoring of systems, software, and hardware. These professionals keep track of the developments with the help of monitoring tools. They identify the network issues and resolve them quickly. They often work with multiple parties on a day-to-day basis.