Education and Career Forum

Hello everyone, please help me to know about the skills which are essentially required to become a Technical Support Associate in Zoho Corporation Chennai. I want to secure this job so please help me to know about the essential skills. Waiting for your reply!

Skills required :

The ideal candidate should have excellent verbal and written communication skills
A strong customer focus with an ability to work well in a team and prioritize your workload.
Also ready to work for 24*5 (Mon-Fri) shifts with outstanding customer handling skills

Skills required to become a Technical Support Associate in Zoho Corporation Chennai is given below :

1.Excellent in written and spoken English.

2.Having 6 months or more experience in client facing role.

3.Proficient in offering phone-based support to USA or UK customers.

4.Keen to learn new technologies.

Skills required to become a Technical Support Associate in Zoho Corporation Chennai is as follows.

• Applicant must have ability to think logically.

• Applicant must have good memory of how software and operating systems work.

• Applicant must have excellent listening and questioning skills, combined with the ability to interact confidently with clients to establish what the problem is and explain the solution.

• Applicant must have ability to work well in a team.

• Applicant must have problem solving skills.

I'm giving you link of official website for any inquiry.
www.zoho.com

Here are some skills that Zoho Corporation(Chennai) is looking in candidates for the role of Technical support Assosiate:

-Proficiency in English
-Attention to detail and a strong desire to learn
-Ability to work independently and deliver value to the customers and the company
-Should be willing to work in night shifts
-Must be interested in the accounting and finance side