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Dear friends, I am preparing for the interview of Citrix-Bangalore for the post of Service Desk Analyst. I would like to know about the profile of this post as I came to know that they are hiring Service Desk Analyst. So, I want to know about the job profile.

The job profile of service Service Desk Analyst in Citrix, Bangalore is given below.

==> Develop time management skills, demonstrate effective problem solving skills, maintain a calm and professional work in stressful situations with IT staff or users.

==> Provide regular and efficient updates on tasks, activities to direct manager.

==> Develop a good technical understanding of Citrix technologies and how to support and manage in a variety of settings.

==> You must have a good written and verbal communication skills.

==> You can troubleshoot technical issues in a Citrix Environment.

The candidates selected for Service Desk Analyst in Citrix-Bangalore would be working with Citrix technologies, Hypervisor technologies, Windows Server OS configuration, Basic Networking concepts and Troubleshoot technical issues.

The minimum eligibility required to apply for Service Desk Analyst in Citrix-Bangalore is that the candidates must have bachelor's degree in Science from a recognized university in the areas of Computer Science, Engineering, Information Systems, Business or equivalent.

You can check the website https://www.citrix.com/ for more details.

Job Profile of Citrix-Bangalore Service Desk Analyst recruitment:

The detailed job profile of a Citrix-Bangalore Service Desk Analyst recruitment is given below.

Name of the Company - Citrix

Name of the Job Position - Service Desk Analyst

Qualification Required:-

>> You should have done Bachelor of Science or Arts or its equivalent 4 years of similar job experience to be eligible. Or else, Bachelor of Science in the areas of Computer Science or Information Systems or Engineering or Business or its equivalent field of study.

>> You should have excellent communication skills and good written skills.

>> You are required to troubleshoot the technical issues in a Citrix Environment.

>> As a Service Desk Analyst, you are required to develop the time management skills.

Job profile of Service Desk Analyst in Citrix-Bangalore are as follows:-
Respond to inquiries and user problems, document classification of incidents, and diagnose hardware and software.
Follow up with customers to ensure resolution and close out incidents in the tracking system.
Detect trends and patterns in incidents and maintenance, and provide ad hoc reports.
Collect information from users to understand and resolve problems remotely or in person.

The job profile of Service Desk Analyst in Citrix-Bangalore would include troubleshoot ing technical issues in a Citrix Environment and developing a good technical understanding of Citrix technologies and to support and manage in a variety of settings & Others.

The candidates selected for Service Desk Analyst in Citrix-Bangalore can expect a salary pacakge from Rs.3,20,000 to Rs.4,80,000 per year.

You can refer to the official website https://www.citrix.com/en-in/ for more information.

Job profile of Service Desk Analyst in Citrix-Bangalore:

Troubleshoot technical issues in a Citrix Environment.

Develop a good technical understanding of Citrix technologies and how to support and manage in a variety of settings & Others.

Job profile of Service Desk Analyst in Citrix-Bangalore as follows :

-Excellent communication skills in both speaking and writing.

-Problem-solving ability with technical challenges in citrix technologies.

-Knowledge of windows, server and OS configuration.

-Knowledge of hypervisor technologies.

-Microsoft directory services understanding.

-Basic Networking concepts (TCP/IP, Routing, Networking).

-Troubleshoot technical issues in a Citrix Environment.