Education and Career Forum

I have applied for the post of Customer Service Executive in Mphasis Bangalore. I want to know about the job roles for this particular post in this company. I don’t know much more about the job roles. Please help me.

Job roles of Customer Service Executive in Mphasis Bangalore as follows :

-Banking related work for customer support.
-Bill Payments.
-Transaction Details.
-Transfers of funds.
-Setting up monthly payments.
-Block stolen/lost cards.
-Change of address.
-Cheque orders.
-Stop payments.
-Up-selling internet services, visa credit card, overdraft facilities, line of credit, service plans, credit cards, balance transfers.