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Dear friends, I have heard about the Customer Service Representative interview of Groupon India Private Limited Chennai. I don't know about the roles for this particular post in this company. Can you tell me about the job roles?

Roles and Responsibilities involved in Groupon India Private Limited Chennai Customer Service Representative recruitment:

Major roles and responsibilities involved in Groupon India Private Limited Chennai Customer Service Representative recruitment are given below.

Name of the Company - Groupon India Private Limited

Name of the Job Position - Customer Service Representative

>> You are required to manage the productivity to meet daily individual and team ticket targets.

>> You need to compose thoughtful and accurate messages or customize prepared responses to customer emails. You are required to troubleshoot problems using the available resources.

>> You must be able to resolve the customer issues in a consistent manner. You are required to support subscribers over email and chat to address any questions or concerns.

Job roles of Customer Service Representatives in Groupon India Private Limited Chennai as follows :

-You will have to resolve customer queries and the ability to think quickly and provide solutions to the customer problems.
-Ability to achieving targets and goals.
-Open to feedback and multitask.
-Open to work 24*7 environments.
-Customer oriented focused.