#1  
21st November 2020, 08:52 PM
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Job roles of Support Engineers in Birlasoft Pune?


Dear friends, I have heard about the Support Engineer interview of Birlasoft Pune. I don't know about the roles for this particular post in this company. Can you tell me about the job roles?




  #2  
23rd November 2020, 10:31 PM
ites
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Join Date: Jun 2019
Posts: 7,651
Default Re: Job roles of Support Engineers in Birlasoft Pune?

Job roles of Support Engineers in Birlasoft Pune are as follows:-

1. You will have to work on technical supports areas for the production environment.
2. Problem-solving and resolution tasks.
3. Preparing technical reports.
4. Troubleshooting tasks.
  #3  
25th November 2020, 12:18 AM
aditya_ro
Senior Member++++
 
Join Date: Jul 2020
Posts: 3,610
Default Re: Job roles of Support Engineers in Birlasoft Pune?

Job roles of Support Engineers in Birlasoft Pune is as follows.

• Applicant will perform root cause analysis and provide solutions in complex environments for specific fields/areas.

• Applicant will achieve a high level of customer satisfaction through individual case work.

• Applicant will escalate on time and good quality – keep incidents aged days to a minimum.

• Applicant will make continuous Knowledge Management contribution by Creating Knowledge Base Articles and WIKI Documents.

• Applicant will deliver standard application/technology trainings and workshops.

• Applucant will perform knowledge transfer to internal staff and external customers & partners.

I'm giving you link of official website for any inquiry.
www.birlasoft.com
Do you have any question? or have anything to say?





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