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Hello everyone, I have done BTech and going to attend an interview of IBM, Hyderabad for Technical Support Associate post. I would like to know about the skills which are required to secure this job. Please tell me about the skills asap.

Skills Required:--

Ability to work well in a fast-paced environment.

Awareness of basic networking concepts and technologies.

Ability to meet a set of defined account agent productivity measurement.

Willingness to work in shifts as needed.

You love collaborative environments that use agile methodologies to encourage creative design thinking and find innovative ways to develop with cutting edge technologies.

Ambitious individual who can work under their own direction towards agreed targets/goals and with creative approach to work.

Skills required to become Technical Support Associate in IBM, Hyderabad recruitment:

Major skills required to apply for this Technical Support Associate in IBM Hyderabad recruitment are given below,

Name of the Company-IBM

Name of the Job Position- Technical Support Associate

>> You should be able to resolve the Customer issues.

>> Must have the ability to handle several various tasks or projects with the changing priorities.

>> You should be able to identify basic hardware parts and aware of the basic hardware concepts.

>> You should be able to work in fast paced environment.

>> You should have questioning skills or problem solving skills.

>> You must have good interpersonal skills while contributing to the team effort.

Skills required to become a Technical Support Associate in IBM, Hyderabad?

1. Ability to work well in a fast-paced environment,

2. Awareness of basic networking concepts and technologies,

3. Ability to meet a set of defined account agent productivity measurement,

4. Willingness to work in shifts as needed.

Some of the skills are
Must be good at communication

Must have knowledge in commercially standard software applications and major desktop operating systems

Must be aware of networking concepts and technologies.

Must be able to work in rational shifts

Must be able to evaluate situations and immediately provide effective solutions.

The skills required to become a Technical Support Associate at IBM, Hyderabad are given below.

--> You must have a minimum of 0-2 years of experience in the IT industry.
--> You must be proficient to ensure customer issues are resolved in the most timely and effective manner.
--> Must have the hands-on expertise to assemble a complete and accurate problem of reported issues.
--> Must have the ability to identify basic hardware parts and be aware of basic hardware concepts.
--> Must have experience in user-level familiarity with at least one email client such as Outlook, Notes, etc.
--> Must have awareness of basic networking concepts and technologies.

Skills required to become a Technical Support Associate in IBM, Hyderabad:-

1) You must have good knowledge of software applications and major desktop operating systems.

2) You should have good experience in basic networking concepts and technologies.

3) You must have excellent communication skills.

4) You must have good Analytical, logical, and problem-solving skills.

5) You should have basic hardware concepts.

For more details, you can refer to the below official link :
https://www.ibm.com/in-en