Education and Career Forum

what is the customar agents....could u please tell me what are they

A new international survey of consumers about their experience with call centres reveals that the British get more cross about
customeragents
with hard-to-understand accents than being put on hold for up to 10 minutes when they contact a call centre with a problem or query.
Call centre surveybyDatabase and Network Journal
Instead of having to develop a perfect, `idiot-proof'website, organizations call provide confused visitors wilh an IM button that connects them with a livecustomeragent.