#1  
3rd May 2012, 11:58 PM
Unregistered
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What are customer agents?


what is the customar agents....could u please tell me what are they
  #2  
15th July 2012, 09:42 PM
arpitbanaudha
Senior Member
 
Join Date: Jul 2012
Posts: 204
Default Re: What are customer agents?

A new international survey of consumers about their experience with call centres reveals that the British get more cross about
customeragents
with hard-to-understand accents than being put on hold for up to 10 minutes when they contact a call centre with a problem or query.
Call centre surveybyDatabase and Network Journal
Instead of having to develop a perfect, `idiot-proof'website, organizations call provide confused visitors wilh an IM button that connects them with a livecustomeragent.
Do you have any question? or have anything to say?





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