Education and Career Forum

University of Mumbai Science - Information Technology TYBSc 6th Sem Customer Relationship Management Papers are based on providing student’s with a sound base in CRM with questions being asked from myriad topics like the difference between CRM and e-CRM, various technical components of CRM, the advantages of the proves of data synchronisation, the definition of Sales Force Automation, the advantages of web enablement process with call centres, the need for understanding and prediction customer lifetime value, impact of customer lifetime value on business improvement, the symbolic relationship between CRM and customer intelligence, process of response management with EMA, how EMA can be used for customer satisfaction, what is cross selling anf the providing of examples of the same. All of these are part of the University of Mumbai Science - Information Technology TYBSc 6th Sem Customer Relationship Management Papers.

burearcracy most of the time delays things why do we have to continue intataining it?