Education and Career Forum

Hi Sir, I have received an email regarding the interview of Dell Gurgaon for the post of Technical Support Technician. I am a little bit aware of this post but still I want to know about the job roles for this particular post. Can I know about the roles asap?

Job roles of Technical Support Technician in Dell Gurgaon as follows:-

1. You will have to work over the Preparation /review/ analysis of software/storage requirements and specifications.

2. Improvement of product quality through different processes.

3. Resolutions of issues.

4. Handling of projects.

5. Handling of documentations.