Education and Career Forum

Hello everyone, can anyone of you kindly let me know about the skills which are essentially required to become a Customer Support Manager in Tech Mahindra. Please tell me about the necessary skills.

Skills required to become Customer Support Manager in Tech Mahindra recruitment:

Some of the major skills required to become Customer Support Manager in Tech Mahindra recruitment are given below,

Name of the company- Tech Mahindra

Name of the job position- Customer Support Manager

>> You should have good command over English and local language.

>> You should have excellent analytical as well as interpersonal skills.

>> You should be proficient in typing.

>> You should have excellent customer handling skills.

>> You should be able to relocate for the position of Customer Support Manager.

Skills needed are:_
He should have positive attitude
He must be self motivated
Must have knowledge regarding latest Digital technology.
Good experience in brand building
Good negotiation skills
Must know software application. Etc

Skillset required to become a Customer Support Manager in Tech Mahindra are as mentioned below:-
Good Communication skills
Patience
Problem Solving Skills
Diplomacy
Motivational Skills
Trust
Empathy
Vision
Emotional Intelligence

Skills required to become a Customer Support Manager in Tech Mahindra:-

1) You must have good communication skills in English.

2) You should have good knowledge of Microsoft applications like MS-Word, MS-Excel, and MS-PowerPoint.

3) You should have good interpersonal skills.

4) You must have self-motivation skills.

5) You should be a good team player.

For more details, you can refer to the below link:-
https://www.techmahindra.com/

First of all they ask for an MBA degree.

Appear only if you have an MBA.

Skills required :

* Communication skills
* The convincing abilities.
* Clearness of thought
* Basic aptitude.
They have designed various tests for the same.

Skills required to become a Customer Support Manager in Tech Mahindra?

• You must have a graduation from any university.

• You must have good knowledge of MS-Excel, MS-Word, etc.

• You must have good analytical skills.

• You must have knowledge of Digital technologies.

Skills required to become a Customer Support Manager in Tech Mahindra include - Good communication and interpersonal skills, Good experience in brand building, Counseling and negotiation skills.

Working knowledge of software applications including MS World, Excel and Internet, Self-motivated and positive attitude, Knowledge of Digital technologies will be an added advantage.

Skills required:-

1- Good communication and interpersonal skills.

2- Good experience in brand building.

3- Counselling and negotiation skills.

4- Working knowledge of software applications including MS World, Excel and Internet.

5- Self-motivated and positive attitude.

6- Knowledge of Digital technologies will be an added advantage.

The skills required to become a Customer Support Manager in Tech Mahindra are given below.

--> Candidate must have passed a Bachelor's degree in Business Administration or a related field from a recognized university.

--> Candidate must have the ability to translate the skills to other employees through training and mentoring.

--> Candidate must have work experience as a supervisory profile.

--> Candidate must have excellent verbal and written communication skills.

--> Candidate must have proficiency with Microsoft Office Suite and Google Docs.

Skills required for customer support manager in tech Mahindra:-

> Communication skills that allow you to inform, help and advise customers clearly and to liaise effectively with other professionals.

> Skill to understand exactly what customer is required.

> Problem solving skills

> Creative thinking to be able to come up with new ideas.

> motivational skills and an ability to supervise and lead a team of customer service assistant.

--- Good communication and interpersonal skills

--- Good experience in brand building

--- Counselling and negotiation skills

--- Working knowledge of software applications including MS world, Excel and internet

--- Self motivated and positive attitude

--- Knowledge of digital Technologies will be an added advantage

--- Experience of developing and supporting application systems

--- Knowledge of development methodologies

--- Problem solving attitude

--- Decision-making attitude