Education and Career Forum

Hello everyone, I just want to know what are the skills required to join Mphasis Bengaluru as a Customer Support Officer? I want to become a Customer Support Officer in this company so I want to know about the essential skills. Thank you!

Skills required:

1. Excellent communication skills.

2. English proficiency.

3. Knowledge of Banking industry.

4. Experience of 6 months.

5. Should be able to join within 15 days.

Skills:-

1- You should be good in the non-voice process.

2- You should also be good in technical support, Chinese, customer support, Time management.

3-You should have good English proficiency.

4- You should have good communication skills.

Skills required to attend Customer Support Officer in Mphasis Bangalore recruitment:

Major skills required to attend Customer Support Officer in Mphasis Bangalore recruitment are given below.

Name of the Company - Mphasis

Name of the Job Position - Customer Support Officer

>> You must have excellent communication skills.

>> You must be comfortable working in night shifts.

>> Should have the knowledge of Computer fundamentals

>> You must have excellent interpersonal skills and make the outbound calls as per the training imparted.

Skills required to become a Customer Support Officer in Mphasis Bengaluru as follows:

-Strong communication skills in both written and verbal.

-Good problem solving and analytical skills.

-Managing of Banking – Credit / Debit Cards.

-Report and documentation.