Education and Career Forum

Respected Sir/Madam, I am getting admission in JIM Noida for studying PG Diploma in Service Management course. I want to know about the syllabus of this course so that I can prepare for it before the start of the session.

PG Diploma in Service Management is a 2 year duration course and is divided into 4 semesters. The detailed syllabus is given below.

Semester I

Principles of Management
Financial Accounting
Fundamentals of Communication & Interview Preparation
Human Resource Management
Marketing Management
Managerial Economics

Semester II

Strategic Management
Cost Accounting
The Integrative Manager
Innovation Management
Mastering the Interview & Networking Skills
Project Work

Semester III

Functional Administration
Industrial Relation & Labour Laws
Human Resource Management II
Services Management I
Six Sigma
Project & ISR

Semester IV

Services Marketing
Customer Centric Organization
Total Quality Management
Services Management II
Project Work