Education and Career Forum

Hello, can any of you tell me about the description of Customer Support post which is offered in Paytm Noida? I am preparing for the interview which is going to be conducted soon. So, I would like to know about the job description.

Company Name : One97 Communications Ltd. (PayTM)

Noida (Delhi NCR) || Customer Support || Experience Required: 0 – 5 years ||

Job description of Customer Support in Paytm Noida as follows :

-Customer Support by improving and providing customer satisfaction, communication skills and technical ability.
-Operational responsibility.
-Goal of quality support.
-Monitor and enhance the performance of work.

You should visit this official website for complete information as given below :
www.paytm.com

Roles and Responsibilities involved in Paytm Noida Customer Support recruitment:

Major roles and responsibilities involved in this Paytm Noida Customer Support recruitment are given below.

Name of the Organization - Paytm

Name of the Job Position - Customer Support

>> You are required to provide solutions to customer queries via calls or emails.

>> You must enhance the goal of quality support by providing the individual coaching feedback sessions.

>> You need to monitor and enhance the performance of oneself in the areas of the productivity, customer satisfaction and process adherence.

>> As a customer support, you need to improve customer satisfaction, technical ability as well as communication skills.