Education and Career Forum

Hi everyone, can any of you kindly let me know about the description of the job which is VCS Associate in Amazon Hyderabad? I have got an email regarding this job. So, I would like to know about the job description.

Job description:

1. Virtual Customer Service (VCS) – It is a ‘Work from Home’ model for India CS.

2. VCS associates are expected to work from a home location approved by Amazon for all scheduled hours.

3. Shifts: Rotational.

4. Benefits: NSA, OT, Zeta Meal Card.

5. This vital position requires an action-oriented, flexible problem-solver who will assist customers in expediting orders and correcting post-sales problems.

For more information, visit the website www.amazon.com.

The job description of VCS Associate in Amazon Hyderabad is given below:-

1. An Amazon Customer Service Associate is a critical part of our mission to deliver timely, accurate and professional customer service to all Amazon customers.

2. This vital position requires an action-oriented, flexible problem-solver who will assist customers in expediting orders and correcting post-sales problems.

3. Virtual Customer Service (VCS) – It is a ‘Work from Home’ model for India CS.

4. VCS associates are expected to work from a home location approved by Amazon for all scheduled hours.

You may visit the website www.amazon.com for more information.