Education and Career Forum

Hello, can anyone of you tell me about the description of Customer Service Executive post which is offered in Capita Offshore Services? I am preparing for the interview which is going to be conducted soon. So, I would like to know about the job description.

Job descriptions of Customer Service Executive in Capita Offshore Services as follows :

-Customer service role which involves processing cases on webchats and / or email.
-Problem solving skills for issue raised by customers.
-Recommend vital informations about products and billing.
-Support for customers.