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Kindly let me know about the roles and responsibilities appointed for Application Support in Capgemini, Kolkata. I am going to attend an interview in this company for this post so I wanted to know about the roles and responsibilities. Thank you!

Roles and responsibilities of Application Support in Capgemini, Kolkata recruitment:

Major roles and responsibilities of Application Support in Capgemini, Kolkata recruitment are given below,

Name of the Company - Capgemini

Name of the Job Position - Application Support

>> You are responsible for Technical Support, Service Desk Support, IT Support, Product Support, ..etc., troubleshooting at all the levels of the problems.

>> You need to understand the techniques to detect the Original issue as well as investigate root causes and recommend the solutions for error or issues.

>> You need to involve in Remote Desktop implementation, IT Application software support...etc.,

>> You should be able to understand the problem and then find the cause of problem with resolution.