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Dear Sir, I am interested to join Tech Mahindra as a Customer Support Executive. I would like to know about the roles and responsibilities for this particular post in Tech Mahindra. Please tell me immediately.

Roles and Responsibilities involved in Tech Mahindra Customer Support Executive recruitment:

Major roles and responsibilities involved in Tech Mahindra Customer Support Executive recruitment are given below.

Name of the Company - Tech Mahindra

Name of the Job Position - Customer Support Executive

>> You are required to provide back office based customer support to domestic customers.

>> You need to handle outbound or inbound calls as a Customer Support Executive.

>> You need to make sure the customer satisfaction is provided (one stop customer service).

>> Also you are required to manage and update the customer accounts as well as database.

Roles :
Good Communication in English & Typing Speed.
Ticketing tool experience.
Customer handling experience over phone.
Good team player.
SLA Maintenance

Good Communication Skill in English
Ticketing tool handling
Customer Handling over phone and Satisfaction
SLA Maintenance
Responds for customer queries