Education and Career Forum

Please help me to know about the roles and the responsibilities for Customer Support Associate allotted by Tech Mahindra, Noida. I want to become Customer Support Associate in this company so I want to know about the roles and responsibilities.

Roles and responsibilities of Customer Support Associate in Tech Mahindra, Noida are as follows:-

1. You will have to solve customer queries and problems and update them about for best results.

2. Resolving issues in a logical approach mindset.

3. Report and documentation.

4. Enhancement of services as per requirements.