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Kindly let me know about the roles and responsibilities appointed for IT Operations Associate in Accenture Bengaluru. I am going to attend an interview in this company for this post so I wanted to know about the roles and responsibilities. Thank you!

Company Name : Accenture

Position : Associate | BE/BTech | 2019 Batch only.

Roles and responsibilities of IT Operations Associate in Accenture Bengaluru as follows :

-Infrastructure Security related roles.

-You will have to work over following IT operations – Cloud / Security / Network / Service Management /Service Now / Middleware(Database) / Workplace.

-Resolve the incidents/issues reported by the customer.

-Interaction with the customers via voice support, email and chat.

Roles and Responsibilities involved in Accenture Bangalore IT Operations Associate recruitment:

Major roles and responsibilities involved in this Accenture IT Operations Associate recruitment are given below.

Name of the Company - Accenture

Name of the Job Position - IT Operations Associate

>> As an Operations Associate, you are required to respond with complete solution to queries on Visas within SLA.

>> You need to handle queries from employees as well as projects on visa queries in terms of the process, timelines..etc.,including Non-voice and voice.

>> You are required to organize and present own perspective in the logical manner. You need to solve basic problems utilizing established procedures as well as guidelines.

>> You are required to involve in Real Time updation of trackers and internal immigration tools.