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#1
25th February 2019, 02:15 PM
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Roles and responsibilities of Tech Support Executive in Genpact, Hyderabad?
Kindly let me know about the roles and responsibilities appointed for Tech Support Executive in Genpact, Hyderabad. I am going to attend an interview in this company for this post so I wanted to know about the roles and responsibilities. Thank you!
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#2
1st March 2019, 09:43 AM
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Re: Roles and responsibilities of Tech Support Executive in Genpact, Hyderabad?
Roles and responsibilities of Tech Support Executive in Genpact, Hyderabad:
You will be responsible for customer inquiries and problem escalations. You will provide email support to troubleshoot and solving problems experienced with client accounts and other technical issues. You will reproduce customer issues and increase the product bugs. You will provide excellent customer service to the customers. |
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