Education and Career Forum

Hello friends, I came to know that Amazon Kolkata is hiring Customer Service Associate. I would like to know about the job profile for this particular post. If anyone of you know then please let me know. Thank you!

Job profile of a Customer Service Associate in Amazon Kolkata as follows :

-Understanding of customer issues and problem solving approach during interaction.
-Problem solving to provide exceptional support to sellers.
-Willingness to work towards high performance targets.
-Improvement based approach to work.
-Strong demonstrating ability to end -to-end product supply.

Job profile of a Customer Service Associate in Amazon Kolkata is given below :-

1)Desired skills: Excellent Communication skills

2)Action-oriented, self-disciplined and organized

3)Effective time management skills and ability to prioritize work time to ensure productivity and department standards

4)Ability to communicate clearly with both internal and external customers

5)Good comprehension skills - ability to clearly understand and address customer issues appropriately

6)Good composition skills - ability to compose grammatically correct, concise, and accurate written responses

7)Ability to use a desktop/Laptop computer system, Familiarity with Windows 7, Microsoft Outlook, and Internet Explorer

8)Good typing skills

For more information visit on https://www.amazon.in

Job Profile of Amazon Kolkata Customer Service Associater recruitment:

The detailed job profile of this this Amazon Kolkata Customer Service Associater recruitment is given below.

Name of the Company - Amazon

Name of the Job Position - Customer Service Associate

>> As a Customer Service Associate, you are required to maintain regular and reliable attendance, including the daily schedule as assigned.

>> You are required to be action oriented and self-disciplined.

>> You must be able to maintain the composure in highly escalated situations.

>> You need to be flexible with the working schedule and may be expected to work weekends, holidays and events.