Education and Career Forum

Can you please let me know about the job profile for the post which is a Graduate Trainee Engineer offered in SonicWall Bangalore. I have heard that they are hiring for this particular post. But I really don’t know about this job.

Job Profile of Graduate Trainee Engineer in SonicWall Bangalore recruitment:

The detailed job profile or description of role Graduate Trainee Engineer in SonicWall Bangalore recruitment is given below,

Name of the Company - SonicWall

Name of the Job Position - Graduate Trainee Engineer

>> As a Graduate Trainee Engineer, you are required to own customer issues from beginning to the resolution.

>> You need to assist customers with deployment of SonicWall Network security products like VPN Solutions, Firewall..etc.,

>> Graduate Trainee Engineer is responsible for providing the technical support across the product lines like Web, Phone, Emails in 24*7*365 days environment.

>> You need to focus on delivering the positive customer experience according to the SonicWall Standards.

>> You need to monitor as well as track issues in order to ensure the accurate resolution.

>> You are required to assist the customers by diagnosing the problems and able to provide resolutions for technical as well as service issues.