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#1
2nd January 2021, 03:49 AM
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Roles and responsibilities of L1 Technical Support Associate in DXC Technology Bangalore?
Hi everyone, I have received an email regarding the interview in DXC Technology Bangalore for the post of L1 Technical Support Associate. Can I know about the roles and responsibilities for this particular post in this company?
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#2
3rd January 2021, 01:01 PM
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Re: Roles and responsibilities of L1 Technical Support Associate in DXC Technology Bangalore?
Roles and responsibilities of L1 Technical Support Associate in DXC Technology Bangalore is as follows.
• Applicant will provide 24X7 support on Service Desk responsibilities. • Applicant will provide L1/1.5 assistance to the client users over Email & Chat. • Applicant will work as the first level contact to the users, Resource would be required to work on stringent SLA guidelines. • Applicant will provide basic level troubleshooting on Windows machines. |
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