Dialer Specialist, Encore Capital Group
Company profile: Encore Capital Group was founded in 1998 and its headquarters are in San Diego, California. The company engages in purchasing and managing consumer receivable portfolios, which include general loans, auto loans, consumer credit cards, and telecom and healthcare purchased from some retail credit companies, financial institutions and telecom companies. Ascension Capital Group is one the subsidiary of Encore Capital Group, which provides bankruptcy services to the finance industry. These services include negotiating bankruptcy plans; managing and monitoring the consumers company with bankruptcy plans and recommend courses of action to customers when there is some deviation in bankruptcy plan.
Job profile: The candidate is responsible for overseeing the day-to-day of the dialer and call-operating operations, which includes research, reporting, and trouble-shooting across the multiple sites which dialer access. The candidate must generate reports on statistical data to the manager.
Educational Qualifications: The candidate can be a Graduate in any specialization or Under Graduate in any specialization in B.A. Post Graduates are not applicable for the required post. He must have good command over spoken as well as written English. He must have neutral Accent. He must have good knowledge of computers and internet browsing. He should be a good situation handler and have the ability to strike the conversation.
Experience: 1 to 3 years of experience in the required field
Pay Scale: Rupees 2, 00,000 to 3, 00,000
Person to be contacted: Neha Grover
Address: Encore Capital Group 520, Udyog Vihar, Phase-III, Gurgaon, Haryana, India-122015
Contact no: 91-124-4530300
Location of work: Delhi and Gurgaon
Number of positions: 25 plus positions are available at every location.
How to apply: The candidate who wishes to apply can contact the referred person on the above mentioned contact number or mentioned address. Shortlisted candidate would be called for a personal interview then he must carry two copies of updated resume, two photographs, and one photo identity proof with himself.
Website: http://www.mcmcq.com
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