Education and Career Forum

Hi friends, I want to give an interview of Amazon, Secunderabad for the post of Customer Service Associate. I would like to know about the description of this particular post offered in Amazon, Secunderabad. Kindly let me know about the job description asap.

Job Description of Customer Service Associate in Amazon, Secunderabad recruitment:

The detailed job description of Customer Service Associate in Amazon, Secunderabad recruitment is given below.

Name of the Company - Amazon

Name of the Job Position - Customer Service Associate

>> You are required to maintain regular and reliable attendance including the daily schedule as designed.

>> You should be able to work overtime as required by the business.

>> You need to assist customers in expediting the orders and correct the post sales problems.

>> You are required to communicate with customers primarily through mail, chat and phone.

The job description of Customer Service Associate at Amazon, Secunderabad is:-

--> The Associate will communicate with the customers through email, chat and phone.

--> The Associate will use the different software tools to access customer accounts and will review the policies and provide the customer with an effective solution.

--> Associate need to take quick action, should be a problem solver to the customers who are facing problem with the products.

--> Associate need to handle customer in a professional way with the correct information.