#1  
9th May 2019, 11:05 PM
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Skills required to become a Customer Service Associate in Amazon Secunderabad?


Dear friends, please help me to know about the skills which are necessarily required to join Amazon, Secunderabad as a Customer Service Associate. I am preparing for the interview for this particular post in Amazon, Secunderabad. so I want to know about the skills required for this post. Thank you!




  #2  
14th May 2019, 02:41 AM
piya1617
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Join Date: Mar 2019
Posts: 11,821
Default Re: Skills required to become a Customer Service Associate in Amazon Secunderabad?

Required Skill set for Customer Service Associate in Amazon:

1. You have to be self disciplined, organized and action oriented.
2. You must have good time management skills and you must have idea of which request needs to be prioritized.
3. You must have good communication skills to communicate with both external and internal customers.
4. You must have good comprehension and composition skills to understand the actual problem of customers and provide them proper response.
5. You must have good typing speed.
6. You must have basic knowledge of Windows 7, Microsoft Outlook, and Internet Explorer.

For more details about this opening you can visit the below website:
https://www.amazon.jobs/en/teams/customer-service-associates
  #3  
15th May 2019, 12:13 AM
Aswiniteju
Senior Member+++++
 
Join Date: Aug 2012
Location: Andhra Pradesh
Posts: 13,785
Default Re: Skills required to become a Customer Service Associate in Amazon Secunderabad?

Skills required for Customer Service Associate in Amazon, Secunderabad recruitment:

Major skills required for Customer Service Associate in Amazon, Secunderabad recruitment are given below.

Name of the Company - Amazon

Name of the Job Position - Customer Service Associate

>> You should have excellent communication skills and computer knowledge.

>> Excellent Customer Service Skills

>> Good documentation skills

>> Must be able to communicate correctly and clearly with all the customers

>> Must have excellent verbal and written communication skills.

>> Good composition skills and ability to compose grammatically correct and concise.
  #4  
15th May 2019, 01:50 PM
cookie1902
Senior Member+++++
 
Join Date: Jan 2019
Posts: 12,120
Default Re: Skills required to become a Customer Service Associate in Amazon Secunderabad?

The skills required to become a Customer Service Associate in Amazon, Secunderabad is:-

==> Associate has the ability to listen to the customer's problem and provide a quick solution.

==> Associate should have the good communication skills.

==> Associates should have the complete knowledge of the product so that they can deliver the best.

==> Associates should have a positive language and a convincing conversational skills.

==> Associate must have a time management skills.

==> Associate should have the ability to handle the surprising situations.
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