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I don’t know much more about the description of Process Associate post which is available in Genpact Hyderabad company. So, I would like to know about the description of this particular job.

The Job description of Process Associate in Genpact, Hyderabad is given below:-

1)You will be identifying and rectifying unidentified cash and would be managing end to end process of Cash applications.
2)You would be working through follow up on customers internal disputes, customer questions and working between departments to get a resolution.
3)You will be validating credits or debits and sending them to customer for collection or refund .

You can visit the website https://careers.genpact.com for more information.

Process Associate is an begginer level position where you would be working for Voice, Non Voice or Blended process.

Where you will have to work according to your clients requirement :
For Voice process - With good communication skills you will have to take calls for resolving the problems of customers.

There are different task also for project associate it depends upon your process profile work related.

Genpact Process Associate average Salaries is ₹1,99,351.