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Kindly let me know about the roles and responsibilities appointed for Technical Support Engineer in Kaspersky Mumbai. I am going to attend an interview in this company for this post so I wanted to know about the roles and responsibilities. Thank you!

Roles and responsibilities of Technical Support Engineer in Kaspersky Mumbai as follows :

-You will have to work over tcp/ip,lan,networking,virtualization,vmware,firewalls, ips,ids,dlp,encryption.
-Provide technical support to customers and partners by phone and CSS.
-Knowledge sharing, case review and documentation.
-Knowledge of security solutions.

Roles and responsibilities involved in Kaspersky Mumbai Technical Support Engineer recruitment:

Major roles and responsibilities involved in Kaspersky Mumbai Technical Support Engineer recruitment are given below.

Name of the Company - Kaspersky

Name of the Job Position - Technical Support Engineer

>> As a Technical Support Engineer, you are required to perform the product testing tasks.

>> You need to provide technical support to customers and partners by Phone and CSS. You should be able to follow up the cases till its close.

>> You should be able to participate and contribute to MSA and professional services tasks if assigned.

>> You are required to cooperate with the other teams to work on the projects assigned.