Company profile: It is one of the worlds largest PC Manufacturers, working in 28 countries, with hundred thousand employees globally and assets worth over $ 58.2 billion. Their main technological products and services include Desktops, Laptops and Servers. It is a technology driven company with a unique Dell Direct model.

In India it is spread across various cities (Bangalore, Hyderabad, Gurgaon and Chandigarh) with a large work spectrum including R&D, IT, Analytics, Sales and Customer Experience Centers with 13,500 employees, they operate one of the world’s largest Customer Service Centers providing support to Dell customers worldwide.

Job profile: The Technical Support Process provides first-level support on basic operational or maintenance of personal computers and /or peripherals using available tools. The main aim is to guide customer for troubleshooting and to identify products that have Customer Issues and issue service calls in accordance with guidelines, escalate problems when unable to resolve customer issues. Also to maintain log and sufficiently document all contacts with customers in specified tools.

Qualifications: The candidate must be a Graduate in any stream. (10+2+3) Candidates with Hardware Certification, MCSE or A+ Certification would be given preference. The candidate should have excellent Communication Skills in English and should possess good knowledge of computer Hardware and Windows Operating systems.

Experience: 0 - 2 Years

WALK IN INTERVIEWS ON ALL WEEKDAYS: MONDAY TO FRIDAY (11 AM TO 5 PM) FROM 29 JULY ONWARDS

Place of Interview: Dell International Services India Private Limited, Sector 43 Vipul Tech Square, Opposite Central Park Condominiums, Gurgaon-122002

Documents Required: The candidate is required to carry an updated CV and a Photograph. All candidates applying for the post must show in original the marks sheets of the education qualification and all work experience documents as proof.

Person to be contacted: Sikander

Email Address: [email protected]

Contact Number: 9818932426, 01244579027

Website: http://www.dell.com