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Hi friends, I want to give an interview of Wipro Technologies for the post of Administrator IT Infra Service Desk. I would like to know about the description of this particular post offered in HP. Kindly let me know about the job description asap.

Job Description of an Administrator IT Infra Service Desk in Wipro Technologies:

Some of the major key roles and responsibilities of an Administrator IT Infra Service Desk in Wipro Technologies include,

<> You are required to follow the security or quality processes defined for the engagement.

<> You are required to handle the first level problem description and the resolution from time to time.

<> You are responsible for maintaining the infrastructure without OS errors and hardware errors or failures.

<> You are required to monitor the IT Infra-structure to find and rectify the issues from time to time.

<> You are required to check Log File Monitoring for errors.

<> You should be able to perform daily, weekly and monthly proactive house keeping and monitoring activities.

<> You are required to perform basic service requests based on some standard operating procedures.