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Dear friends, please help me to know about the skills which are necessarily required to join Wipro Technologies as a Administrator IT Infra Service Desk. I am preparing for the interview for this particular post in Wipro Technologies, so I want to know about the skills required for this post. Thank you!

Skills required to become an IT Infra Service Desk Administrator in Wipro Technologies:

Some of the major and mandatory skills that are required for an IT Infra Service Desk Administrator are given below.

<> You should have TIS Service Desk Skills and Infra SD Remote user and must be good at Device Management.

<> Besides these skills, you should have good communication skills and excellent language skills in English (Writing and verbal).

<> You should have knowledge in Service Now (ticketing tool) and must be able to handle the incidents.

<> You should have basic computer knowledge to troubleshoot the laptop, desktop and blackberry related issues.

<> You must be able to give support in clearing the queries via email, web, chat or phone..etc.,