Education and Career Forum

hellow sir

My name is Pavan from AP. today i have submitted my resume to IBM. this saturday they will conducted in exam. so pls send model exam paper of bpo non voice exam if u have..

thanks&regards

Business Process Outsourcing (BPO) requires good skills in English and Communication. You deal with everyone in communicating in English Language. So, you will be tested thoroughly in English and logical reasoning.

Selection Procedure:

• Written Test
• Interview

Written Test,

It consists of,

• Email Writing
• Aptitude Questions
• Logical Reasoning
• English Reading and Comprehension
• Completion of sentences
•Find out the right word to fill in the blanks

I could not find any model question papers, so please find that attached document for sample interview questions being asked in BPO and reference books for previous papers.

Reference books for previous papers:

Guide To Bpo & It Jobs (Q&A - For Written Test & Interview)



Call Center Guide

Hi this is Aravind. I completed my B.E.Civil Engg. Now I'am looking for a job in Non Voice Process. I don't know what type of question they ask in Essay round.can you pls tell me the Essay topic and also how to Attend the customer feedback

I did Mba in finance stream.
I am working in bpo since 1 year I want to move in my field what I need to do for this.
Do I need to join any course

Hi i want to know that i m a graduating student in english...i am in the final year...so probably what type of questions are there and are they online ???