BPO stands for Business Process Outsourcing and they provide third party services for certain multi national companies and organizations which are spread all over the world. The number of BPO’s and the job opportunities in them are increasing day by day in our country. These BPO’s provide the candidates with a good salary. A fresher can earn upto Rs.20, 000/- per month in a BPO. The state of Pune has many such BPO’s recruiting candidates. Following are the relevant details for finding a BPO job in Pune.

BPO Job Profiles in Pune

Various BPO job profiles available in Pune are listed below

• Phone Banking Officer
• IT Recruiter
• Voice / Telemarketing
• HR Generalist
• Customer Care Executives
• Customer Service Executives
• Business Development Manager
• Managers or Executives
• Team leader
• Voice and non-voice marketers
• Technical support
• Process analyst
• Account & Tax analyst

Qualification needed for BPO Jobs in Pune

For entry level jobs in BPO, candidates with a bachelor’s degree in any field are eligible. But for high rank jobs like managerial and HR jobs the candidate should have a master’s degree in management with sufficient experience in the same field.

Finding BPO Jobs in Pune

• Numerous methods are available finding a job in BPO, some of them are
• Directly posting CV in the official website of the concerned company
• Register in any of the job consulting agencies

There are various job sites like Monster, Times Job, etc. Register in any of them

BPO Companies in Pune

Top BPO companies in the state of Pune are listed below

• Infosys BPO
• Wipro BPO
• WNS Global Services
• IBM Daksh Business Process Services Pvt. Ltd.
• Zensar Technologies Ltd.
• EXL Service
• Syntel
• IBN Technologies Limited
• American Home Mortgage Servicing India Private Limited (AHMSI )
• Convergys
• L & T Infotech Private Limited
• Capita India
• Suma Soft Private Limited
• Invengence Technologies Private Limited
• eClerx
• Fidel Softech Private Limited
• Verve Communication Private Limited
• Quagnitia Systems Private Limited
• Affinity Express
• Maqbit Technologies
• Modular Infotech Private Limited
• Aparna BPO Services
• e-Dictate IT Solutions Private Limited
• Xtrim Technologies

Recruitment Process for BPO Jobs in Pune

Recruitment Process will be different for different companies. Some of the companies directly recruit candidates through interviews while some other companies conduct initial tests and group discussions and finally an interview. The interview will be generally a non technical interview. For in voice jobs, there will be sound testing of the candidates also along with other rounds. The interview process will differ based on the type of job applied.