Education and Career Forum

Kindly let me know about the roles and responsibilities appointed for Software Support Engineer in Amdocs. I am going to attend an interview in this company for this post so I wanted to know about the roles and responsibilities. Thank you!

Roles and Responsibilities of a Software Support Engineer in Amdocs:

Some of the major roles and responsibilities of a Software Support Engineer in Amdocs are given below.

<> You are required to analyze the production issues from business and the application or code perspective and the outlines corrective actions.

<> You need to perform the impact assessments of the issues and contribute to the root cause analysis of the critical issues.

<> You are responsible for providing the engineering expertise to modify, troubleshoot and configurations to ensure the production or solutions problems.

<> You are responsible for investigating the debugs and reproduces the issues and provide the fixes.

<> You are required to introduce the continuous improvements and the increases efficiency to the software or business processes.