Customer Service (International), IBM Daksh Business Process Services Pvt Ltd
Company profile: IBM Daksh is a merger of IBM Corporation and Daksh e-Services. Formed in April 2004, IBM acquired Daksh to serve their global clients to manage business processes across the world. The company now has 25 service contact centers in India and the Philippines. IBM Daksh is a part of IBM’s BPO / BTO delivery network.
The company employs more than 30,000 people and has won several major awards for employee satisfaction such as “Frost & Sullivan Contact Center Outsourcing Vendor of the Year 2008” and the “Most Respected BPO Company in India” by Businessworld.
Job profile: The Company is hiring people for it UK process, the candidate would be required to take inbound calls, maintain records of customers and provide solutions to customer queries. The candidate would be required to work in a 24/7 environment. The shift timing would be 1 PM to 10 PM.
Qualifications and Experience: The candidate must be a Graduate (BCA, B.Sc, BBA, BA, any other stream) with 50 % marks. Candidate with experience of 0 to 1 year in an International Call Center would be preferred. The candidates must have excellent oral communication skills.
NOTE: B.Tech and BE candidate need not apply.
Date and Time of Interview: Candidates can WALK – IN for an Interview starting from 17 August 2009 from Monday - Friday between 10 AM - 4 PM.
Place of Interview: IBM Daksh Business Process Services Pvt Ltd, Block D4, 1st Floor, Rachenahalli, Nagawara, Outer Ring Road, BANGALORE, Karnataka, India 560045
Pay Scale: Rupees 1, 75,000 - 2, 50,000
Person to be contacted: MR. KABIR
Email Address: [email protected]
Contact Number: + 91 – 9632377006
How to apply: Interested candidate may WALK – IN at the given office addresses of the Company till 28 of August 2009 or may mail their updated Resume to [email protected]
Website: www.ibm.com/services/daksh
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One Response to “Customer Service (International), IBM Daksh Business Process Services Pvt Ltd”
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Hello,
Respected Sir/Mam.
My name is Dhruv. I am looking for a better prospect in BPO Industry but, due to lack of education i’m not able to get my desired job in a good company like yours. I am an undergraduate and about work experience in International BPO sectors i have an experience in U.S process and that with many different campaigns. I have an experience in selling, verification and collections. I use to analyse calls for agents based in Lufkin. The campaign was XM Satellite Radio. Am I Eligible.