Company Profile: IBM Daksh Business Process Services Pvt, Ltd. is the leading BTO (Business Transformation Outsourcing) or BPO (Business Process Outsourcing) which provides comprehensive range of outsourced voice based services in both in-bound and out-bound services. It provides back office transaction processing. It also provides solutions in customer relationship management and finance and administration for multiple industries of financial services, communication, industrial services, and distribution industries. The company is awarded the coveted “Frost and Sullivan Contact Center Outsourcing Vendor” of the year 2007.

Job Profile: The role of the Customer Care Associate is to do Tele calling or Backend Process in the company. The candidate should be self-motivated, passionate towards his work. He should be disciplined. He must have the ability to strike the conversation. He should able to work in rotatory shifts. He should be able to solve the queries of the customer.

Qualifications: The candidate can be graduate in B.A. / B.Com/ B.Sc/ BBA/ BBM. B.E. and B.Tech candidates do not apply. He would have excellent oral skills in English, Tamil, and Hindi. He must have neutral accent.

Experience: 0 to 2 years

Pay Scale: Rupees 60,000 – 1, 00,000

Venue of Interview: IBM Daksh Business Process Services Pvt Ltd 2nd Floor, Gamma Block, Alpha City no. 25, Old Mahabalipuram Road, Navalur, Chennai – 603103.

Walkin Date: 6th and 7th October 2009

Timings: 10:30 AM

Person to be contacted: Vijayanand

Contact No.: 09500066470

Job Location: Chennai

Documents Required: The candidate must carry Original and one set of photocopy of the following Documents with them when he go for an interview.

1. Resume two copies.

2. Passport size photo (2)

3. 10th, 12th and Graduation original certificates

4. Address Proof (Voter ID/ Passport/DL/ Ration Card)

5. Photo ID

Number of Positions: 40 plus are required at the job location.

Website: http://www.ibm.com