#1  
4th August 2012, 07:25 PM
rajjlko
 
Join Date: Aug 2012
Posts: 3

What is the role and responsibility of IT Officer?


i have quallified in IBPS as a IT Officer JMG I with 150 marks

can any one help me about IT Officer Interview

need guidence guys.......

Regards,
RAJJ LUCKNOW

[email protected]




  #2  
30th July 2013, 07:37 PM
Mattyjkk
Senior Member
 
Join Date: Jul 2013
Location: kolkata
Posts: 374
Default Re: What is the role and responsibility of IT Officer?

IT technical support officers are mainly responsible for the smooth running of computer systems and ensuring users get maximum benefits from them. Individual tasks vary depending on the size and structure of the organisation, but may include:

installing and configuring computer hardware operating systems and applications;
monitoring and maintaining computer systems and networks;
talking staff/clients through a series of actions, either face to face or over the telephone to help set up systems or resolve issues;
troubleshooting system and network problems and diagnosing and solving hardware/software faults;
replacing parts as required;
providing support, including procedural documentation and relevant reports;
following diagrams and written instructions to repair a fault or set up a system;
supporting the roll-out of new applications;
setting up new users' accounts and profiles and dealing with password issues;
responding within agreed time limits to call-outs;
working continuously on a task until completion (or referral to third parties, if appropriate);
prioritising and managing many open cases at one time;
rapidly establishing a good working relationship with customers and other professionals, e.g., software developers;
testing and evaluating new technology;
conducting electrical safety checks on computer equipment.
  #3  
19th December 2013, 08:51 AM
Unregistered
Guest
 
Posts: n/a
Default Re: What is the role and responsibility of IT Officer?

Tel the espisefic jobs of it officer?
Do you have any question? or have anything to say?



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