Engineer in Global Technical Support

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Company Profile: Ciena India is an innovative attempt of core Research and Development sector after NASDAQ. Ciena in India has spread its wings to a wide extent to provide unique results in productivity and optical transport systems. They are largely responsible for multi-service switching and network management.

The largest establishment of Ciena in India is located in Gurgaon. There is a 95,000 sq foot area of R&D sector in North America which is the head quarters of the group. The company employs almost 300 new product engineers every year for new growing divisions.

Job Description: In global technical support, the engineer has to provide support both technically as well as in post sales department.

Desired Profile: Should have a basic knowledge about test running the Ciena products and also provide technical based telephone support. Have to deal with the clients of Ciena products. Handling with test results or lab experiments to solve the queries of the client is necessary for the job.

Good communication skills, clear knowledge of switching systems for telecommunications, ability to deal with fiber optics technology, analytical skills, basic knowledge of ATM, Ethernet, UNIX, IP configurations are required to be the successful contender of the job.

Job Requirement: Candidate is preferred with a specialization in Telecommunication Systems

Education: B.E/B.Tech in Electronics and Telecommunication or BCA in Computers is applicable for the job. Post graduation in Networking or mobile communication is preferred for the job.

Experience: 2-4 years of experience is quite deserved.

Industry type: Telecom industry

Location: Gurgaon

Vacancy: 47 vacancies in this sector

Contact: Tanweerul Hoda

Telephone: 91-124-4340500

Address: Ciena India Private Limited

             Plot no:14, Sector-32, Industrial Area

Job posted: 15 Oct

Website: http://www.ciena.com

 
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