Technical Support Executive, Sutherland Global Services Inc

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Company profile: It is a global leader in providing IT and BPO services across many countries in the world. It started its operations in 1986 in Rochester, New York. The organization employs over 23,000 professionals providing services to its clients from its 23 delivery and contact centers located in India, US, UK, Mexico, Philippines and Europe.

Sutherland Won the “2008 Global Integrated BPO Services Customer Value Leadership Award of the Year”. It is also awarded to be one of “The 50 Fast Growing Asian American Businesses” and received Top Honors in the 2008 Six Sigma Case Study Presentation.

Job profile:
The executive role would be to handle Incoming Calls from its customer, resolve customer queries related to companies product and services, update clients on latest updates in company’s product or services. The candidate must be willing to work in shifts. Also the candidate should possess excellent English communication skills. The candidate must handle customer queries with patience.

Qualifications: The candidate must be a Graduate (any stream), with 50% and above marks. B.Tech and B.E. candidates need not apply for the post. Candidates with a good rapport with the customers would be preferred. The maximum age limit for a candidate applying for the post is 30 years.

Experience: 0 - 3 Years, with relevant experience in a voice based processes.

Pay Scale:
Rupees 1, 75,000 to 2, 25,000 candidate would be rewarded with Attractive incentives and perks depending upon their performance.

No. of positions: 12 position open for Technical Support Executive.

Person to be contacted: NIVEA

Email Address: [email protected]

Contact Number: 044 – 42227865, 9962268690

Location of Work: Chennai

How to apply: Interested candidates can mail their updated Resume to [email protected]. The candidates matching the companies profile would be called for a personal Interview.

Website: http://www.suth.com

 
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