Customer Support (Voice Process), Ascenders Technologies Pvt Ltd

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Company profile: It is a Consulting and IT services company with its headquarters in Chennai. The company is incorporated under the companies Act 1956 and is a leading service provider for implementing ERP systems, Management Services, IT Consulting Services, Asset Management Services, Application Integration, HR and Finance KPO, Process Consulting and Business Process Management.

Job profile: The candidate would be required to take inbound calls from the companies US Clients, resolve their queries. The candidate would have to resolve client’s customer’s issues through mails and / or communicating through outbound calls with the customers. He would also be required to maintain the customer log book.

Qualifications: The candidate must be a Graduate or a Post Graduate in any stream, candidate with B.Tech and B.E. should not apply for the post. The candidate must be excellent in verbal & written English. Good Knowledge in Operating System is also required. The candidate must have good typing speed & keyboard skills. The candidates with advanced diploma in Computers would be preferred.

Experience: 0 to 2 years of International Call center / BPO experience will be added advantage for candidates applying for this post.

Pay Scale: Rupees 1, 75,000 to 2, 25,000 plus incentives and bonuses.

Venue: 11, C Wing Third Floor, Parsn Manere, 442 Annasalai, Chennai-06

Timing: 10am to 6pm

Date: From 11.09.09 to 13.09.09

Person to be contacted: Mr. Bersin

Email Address: [email protected]

Contact Number: 43090330

Location of Work: Chennai

No. of positions: 22 positions open for Customer Support

Documents Required:

1. Updated CV

2. 2 Passport size photographs

3. All Marks cards (10th, 12th and graduation marks cards Originals & Photocopies)

4. All work experience letters (Originals & Photocopies)

5. 1 Photo id proof (Voting card OR DL OR PAN Card OR Passport)

How to apply: Send your update Resume to the above mentioned Email Address or walk in for an Interview on the above mentioned date, shortlisted candidates would be called for a personal interview.

Website: http://www.ascenderstech.com/

 
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