Education and Career Forum

Hi everyone, I have heard that Plutus Info Solution is hiring for Inbound Tech Support Sales process. I would like to know about the roles and responsibilities for this particular post. Can you tell me asap?

Roles and responsibilities of Inbound Tech Support Sales Executive in Plutus Info Solution recruitment:

Some of the major roles and responsibilities of an Inbound Tech Support Sales Executive in Plutus Info Solution recruitment are given below,

Name of the Company - Plutus Info Solution

Name of the Job Position - Inbound Tech Support Sales Executive

>> As an Inbound Tech Support Sales Executive, you are required to take the inbound calls with the router, printer as well as antivirus issues from customers.

>> Sometimes you may need to diagnose the issues and give the best solutions to the customer.

>> If required, you need to sell the technical support plan along with the relevant software.

>> You may need to set up the face to face meetings with the customers and outside sales representatives.

>> You are required to answer the non technical as well as technical lead requests and need to carry out the product demos..etc.,