Pleasing character with good communication is the trademark of a good receptionist. The candidates seeking job as a receptionist should be able to tackle stressful situations with at most care. The role of a receptionist cannot be ignored in the current organisational set up and is inevitable too.

Qualifying Exam

There is no specific qualifying examination to become receptionist. The candidates need to posses good personality along with good communication skills. Normally girls are preferred as receptionist but now a day’s male candidates also take up the job as receptionist. The candidates after their degree or twelfth class are usually preferred.

Who is eligible to apply?

Those candidates with degree or diploma are eligible to become receptionist. They need good personality and good communication skills. The candidates with experience in the field as a receptionist at least for 2 years are given good salary and can get placed in reputed institutes. Academic qualifications are not important to be successful in the field but certain skills are essential. The receptionists need to know well about their firm and the services they provide. They should also know about the basic details of the employees and also their phone number.

Key points in the process

• Should have pleasing character
• Should be smart
• Good Communication skill is a must
• Experience preferred
• Should know about the company and its details
• Basic knowledge in computer is needed
• Know about the basic telephone etiquettes

Skills required for a Receptionist

In order to be successful in the career as a receptionist the attitude and skills of the candidate matters. There is no specific educational qualification needed but they should posses certain skills like, the candidate’s character should be pleasing and should be attractive in appearance. They should dress well and should have patience. They should be ready with the contacts and information about the company and employees present in each department. They should be courteous and should have a positive attitude. They should be able to tackle difficult customers and should be well prepared to work in stressful situation. They should also possess organisational skills and should posses the ability to manage time and task. They should be able to do multiple jobs at a time and knowledge in foreign languages is also desirable.