Nowadays computer systems and networks have become a significant part of almost every companies and organizations. At the same time the need for computer specialists are also increasing for a variety of tasks. The computer support specialists are the professionals who give the technical guidance, assistance and support to the company’s customers. They also provide assistance to other people who use the computer systems, software and hardware.

These people are experts in troubleshooting and resolve most of the computer problems using the automated analytical programs. They are also responsible to install new software and repair the faulty hardware of particular computer systems. Most of these professionals are responsible for answering to telephone calls, emails and provide help to clients with computer troubles.

Qualifying Exam

Candidates need at least a bachelor’s degree in information systems or computer science to enter into a career as Computer support specialist. Some of the jobs in this field only require an associate degree in concerned discipline. Many colleges and universities in India offer this branch of study as bachelor’s degree or associate degree programmes. Training courses or certification in computer support is also necessary along with this degree qualification. There are a lot of computer support courses and training available today.

Who is eligible to apply?

Candidates can apply for the bachelor’ degree programme after successfully finishing their higher secondary education with mathematics. At this undergraduate programme, they can choose the related disciplines such as computer science or information systems. On completing this degree they can join for the computer support training courses or certification courses. This will help them to easily get into the concerned job.

Key points in the process

• Pursue a pass in the 10+2 examination or equivalent with mathematics of a recognized board.
• Join for the bachelor’s degree programme in information systems or computer science in any reputed university and pursue it.
• Obtain training in computer support by pursuing any concerned training courses or certification courses.
• Search out for the job as Computer support specialists and apply for it.

Skills required for a Computer support specialist

A career as computer support specialist is most suitable for those people who have a high passion in computer and related issues. Several qualities are required by them to become a professional in this area. They need strong communication skills first of all, since they have to interact with many different types of customers. Besides, they also need good problem solving and analytical skills to carry out this profession.