Company profile: Ventura is UK’s largest management process outsourcer managing over 300 clients and providing them the best services in the industry. It was started in 1962 and the company has 462 offices in UK. The Company provides a broad range of services which include Sales by customer service, Telemarketing, Back office operations, Payment Processing, Debt Collection and many more. It is a part of NEXT Plc, a FTSE-100 company and employs 11,000 professional. Currently the company is hiring for it office in Pune.

Job profile: The candidate would have to handle a Team Size of over 15 – 20 Advisors. The candidate would also be required to assist team members, motivate them as needed in order to meet company’s deadlines and quality standards. The candidate would also be required to maintain records of client policies and follow special handling procedures in case the client is critical. He is also required to identify, assess, and resolve complex quires within a limited time frame and operate independently.

Qualifications: The candidate should have min 15 years of regular academic qualification. Graduation (any stream) is a must. The candidate must be team member; he should have good communication skills and should have in-depth know-how of MS Office. The candidate must be willing to work in Night shifts.

Experience: 1 - 3 Years, the experience should be according to the post candidate has applied against in an International Call Center or Delivery Center.

Person to be contacted: Gazal Malaiya, Aarti Kurulkar

Email Address: [email protected]

Contact Number: + 91 – 20 – 66093529

Location of Work: Ventura, Kalyani Nagar, PUNE, Maharashtra, India 411006

No. of positions: Team Leader – 4 positions open

Technical Support – 12 positions open

Customer support Executive – 15 positions open

How to apply: Candidates should mail their updated CV to [email protected] ; shortlisted candidates would be given a call for an Interview.

Website: http://ventura-india.com