Education and Career Forum

Hi,
I would like to know that what kind of skills required to become a Tech Support employee in HP Enterprise? I am willing to join for this post in HP Enterprise and preparing for the interview. Kindly tell me about the skills which is required for getting this job?

Skills Required to become Tech Support Employee in HP Enterprise:

>> Knowledge of Networking / Troubleshooting

>> Must be able to solve OS related queries

>> Good Communication Skills are required

>> Must be able to provide remote solution to the problems and explain the solution

>> You must be able to deal with the wide range of products using a powerful information database