Customer Care Officer, CONVERGYS India Services Pvt Ltd

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Company Profile: Convergys is a global leader in Customer care, HR and Billing services. It has been on the list of “Fortune Most Admired Companies” for seven years now. It reported a profit of $ 2.85 billion in 2008. Its clients include over half of fortune 50 companies.In India, the Cincinnati (Ohio) USA based company is spread across various cities providing services from here to 28 countries in the world with most core processes in U.K. and U.S.

No. of openings: have 12 positions for Customer care officers in U.S (Customer Care and sales) and 20 positions for Customer care officers in U.K. (Customer Care).

Job Requirements: The candidate must possess excellent customer service skills, active listening & English conversational ability. The candidate should be willing to work in night shifts.

Qualifications: The candidate should be a Graduate with sound knowledge of Computer, sales aptitude and good communication skills.

Experience: A minimum of 6 months experience in International BPO, preference would be given to candidates with knowledge and experience in financial sales process.

Pay scale: The pay scale would be according to the company’s policy, as being a part of this process the candidate will belong to the Elite Team at Convergys which enjoys Special Bonuses(Like a joining bonus of Rs 5,000) and Privileges(Like High Incentives Rs {0-12,000} strictly for sales process.

Place of Work: Gurgaon

Contact: Isha Sethi, HR Convergys.

Telephone: 9999100089

Walk in for an interview at Gurgaon Convergys, DLF Atria, Jacaranda Marg, DLF City Phase-2 till 21 August 2009.

NOTE: Carry a copy of updated resume, 3 passport size photographs, copy of educational certificates

Please mention ISHA (HR) on top of your Resume

Website: http://convergys.com

 
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3 Responses to “Customer Care Officer, CONVERGYS India Services Pvt Ltd”

  1. 3
    ANKUR:

    Hy this is ankur iam a housewife n even i am having ten years of exp in educational field as a administrator as nw i am free from my responsbilities i want to join bpo so ijust want to know what are the main features you look into a candidate .I want to join as a customer care officer

  2. 2
    alok jhingan:

    hi i am alok jhingan i am astudent of MBA(final year) i want to join convergeys in the fielf of finance after comletion of my third semister in the field of finance after next 3months can you provide me details if there is any possibility of my joining the organisation in this field.

    ph:-9650606144
    9992288034

  3. 1
    Ajay Kumar:

    Sir ,
    In response to your advertisement. I wish to apply under your concern as a post of Customer Care Officer.How shall i contact with you.

    I hope you will consider my case favorably.

    Thanking You

    Your Faithfully

    AJAY KUMAR
    Mob- +91 9838029983,